Why Is My Ring Doorbell Not Charging?

Ring doorbells are an extremely popular product that serves the public well most of the time. However, there have been occasions where Ring doorbells have suddenly stopped charging, much to the surprise of those who have them.

This causes a problem because the doorbell can begin to record videos and audio streams with poor quality, and may stop working altogether.

Why Is My Ring Doorbell Not Charging?

While this can be a huge inconvenience, there is an easy solution to the problem. In this article, we will discuss why Ring doorbells suddenly stop charging, and everything you can do to fix them to get them up and running again 

So, if this is of interest to you, then read on for more! 

Why Is My Ring Doorbell Not Charging?

Your ring doorbell may have stopped charging for a plethora of reasons. Let’s check out some examples! 

A Disruption Of Power 

Your Ring doorbell may not be charging because of a power disruption. This is especially true if your device is hard-wired.

If this is the case, then the backup battery system of the Ring doorbell would spring into action and the button will begin to blink red. 

Additionally, disruption of power could be thanks to a switchboard. All of the circuits are connected electrically to the main switchboard. These circuits are then used in different places in the building.

So, if the switchboard has an issue, then the Ring doorbell in that part of the building will also have an issue with charging. 

Defective Batteries

Sometimes, your Ring doorbell can have a defective battery. If there is a short circuit in the battery, then the Ring doorbell will not charge.

Also, the battery life of the Ring doorbell changes and will often depend on how long the device is charged. So, if your ring doorbell has been plugged in for a long period of time, then this is going to affect its lifespan. 

The WiFi Network Is Weak 

If you have a weak WiFi network, then this may cause your hard-wired ring doorbell to stop charging. This will lead to a huge drain on the battery, which will gradually decrease the overall lifespan of the battery.

Luckily, the Ring app permits all users to check the WiFi and make sure the connection is strong enough to prevent the above issues from happening. 

Here, we have created a brief outline detailing the ring doorbell WiFi RSSI strength in specific ranges. 

-40 To 0 

If you see this, it means you have an outstanding WiFi signal, and should not experience any connectivity issues that would cause your ring doorbell to stop charging. The battery life, functionality, and camera quality should all work, too. 

-65 To -41

If you see this, it means you have a decent WiFi signal, but you are just outside the necessary range, which could result in some issues with the connectivity. 

-66 To -90

If you see this, it means that you have a weak WiFi signal, and you will need to change this to preserve the longevity and quality of your Ring doorbell. The best way to do this is to move the router so it is closer to the doorbell. 

Loose Connections And Wires 

Loose connections and wires can sometimes be the cause when a Ring doorbell is not charging. So, if there is a loosened wire in the doorbell charging circuit, it needs to be fixed as soon as possible.

And, if there are any broken wires, they should also be changed and fixed at the earliest convenience.

A Low Supply Of Voltage 

If your Ring doorbell has low voltage, a bad cable, or a low battery, then this can cause it to stop charging.

It is important to check the doorbell’s required voltage supply before you purchase one, to ensure that you can provide it with the voltage level it needs.

Typically, Ring doorbells need to run on a 20 VAC voltage, although this may vary between Ring doorbells so it is better to check the one that you already own.

Extreme Weather Conditions

Extreme weather conditions may cause the Ring doorbell to stop charging. They are not specially designed to work in any extreme weather or temperature, Most of them function best in -5 to 120 ° F  weather.

So, if the weather in your area moves outside of this range, then the Ring doorbell may begin to charge at a slower pace or may stop charging altogether. 

So, if you live in an area that often experiences extreme weather conditions, it is wise to invest in a Ring doorbell that can withstand temperatures beyond the ones above.

How Can You Fix Ring Doorbells That Will Not Charge?

How Can You Fix Ring Doorbells That Will Not Charge?

So, if you see that your Ring doorbell has stopped charging for one of the reasons listed above, you’re going to need to fix it. Luckily, we have steps to help you do this. Let’s check them out below! 

Resetting The Doorbell 

The first thing you need to do is reset the doorbell. Luckily, it is a very simple thing to do.

  • First, you need to ensure that the device is connected to WiFi and plugged in.
  • Then, you need to remove the faceplate of the ring doorbell. 
  • Once you have completed the above step, you need to find the reset button and hit it, holding it down. 

If you think you are experiencing issues with the battery, then you need to hold down the reset button for around 20-25 seconds. If this does not work, then rest assured that the battery is very easy to replace. 

If the battery is detachable, then it is easy to find a new one to replace it with. However, before you rush down to the store, you may want to check customer support, as the faulty battery may be covered under your warranty!

Check The Wiring And Transformers

You should make sure that all of the wires are plugged in. The first thing you need to do is ensure that the circuit breaker is in working order. 

If it is not working, and you notice that the transformer has a voltage greater than 16v, then you need to change it, which should help to solve the problem. 

Changing the transformer is not difficult, but you do need to be careful as even a small mistake can result in an electric shock. If you do not feel confident enough to do this yourself, we advise you to contact an electrician.

  • First, you need to ensure you have a new transformer with the correct voltage supply for your Ring doorbell. 
  • Then, you need to turn the power breaker off. 
  • Now, you need to locate the old transformer, you should be able to find it by the electric circuit box, or near the doorbell chime.
  • Next, you need to make sure the wires are disconnected from the transformer, and integrated with the power going to the household. 
  • Now, you need to disconnect the wires that are connected to the transformer. 
  • Take out the old transformer and attach the new one to the wires. 
  • Now, find the Ring app on your phone and assess the doorbell’s health. If it says “good” then the doorbell is ready to be used again! 

Click this link to find a YouTube tutorial explaining the steps above. 

It is also helpful to find out if the batteries are connected to the right wires. You may need to seek out an electrician to find out which wire is causing the issue if it is not obvious at first glance. 

Check The Screws

Now, you need to make sure the screws that connect your Ring doorbell contacts and power lines are tight enough, but not too tight!

If they become too tight, then this may result in a bend in your mounting plate and this will weaken the connection with the battery.

If this happens, it will cause the Ring doorbell to charge in an intermittent way, which is something you definitely do not want. 

If you see that your ring doorbell charger is charging at an intermittent pace, then you may want to try loosening the screws and check whether that helps the ring doorbell to start charging properly again. 

Call The Professionals 

If you are still struggling to get your Ring doorbell to charge, then you may need to seek professional help. A technician will be sent out to help you determine the problem and find a solution. 

Final Thoughts 

Ring doorbells are extremely popular, but sometimes they are prone to stop charging or charge at a slower, intermittent pace. This can be for many reasons.

For example, if the batteries are defective, if the voltage supply is too low, if you live in an area with extreme weather, or if there is a disruption of power. 

Luckily, getting your ring doorbell to charge again should be fairly straightforward. You should try checking the wires, screws, and batteries to make sure everything is in working order

If you believe your issue to be one related to WiFi, then you can try and move the router closer to the Ring doorbell to see if this helps. Finally, you can try and reset the doorbell to see if this makes a difference. 

If nothing works, then it is a good idea to seek out the professionals and see what their expertise has to offer. 

We hope this article helped you to understand why Ring doorbells sometimes stop charging, and everything you can do to get them to work again.

David Jones