If you're a Wyze camera user, you may have encountered the error code 90, which indicates that your camera is offline. This can be frustrating, especially if you rely on your camera for security or monitoring purposes. However, there's a simple solution that can often fix the issue: power cycling your camera.
Power cycling involves unplugging your camera from its power source and then plugging it back in. This can help reset the camera's connection and allow it to reconnect to your network. In this article, we'll walk you through the steps to power cycle your Wyze camera and fix error code 90. By the end of this guide, you'll be able to troubleshoot this issue on your own and get your camera back online.
Understanding Wyze Camera Error Code 90
What is Wyze Camera Error Code 90?
Wyze Camera Error Code 90 is an indication that your Wyze camera is offline and cannot be accessed through the Wyze app. This error code is usually accompanied by a message that says "Device is offline (error code 90)."
Causes of Wyze Camera Error Code 90
There are several reasons why you may be experiencing Wyze Camera Error Code 90. Some of the most common causes include:
Poor Internet Connection: If your Wyze camera is not receiving a strong and stable internet connection, it may go offline and display Error Code 90. Ensure that your camera is connected to a strong and stable Wi-Fi network.
Firmware Update: Sometimes, updating your Wyze camera's firmware can cause Error Code 90. If you recently updated your camera's firmware, try rolling back to the previous version to see if that resolves the issue.
Server Issues: Wyze servers may sometimes experience issues that can cause Error Code 90. Check Wyze's official website or social media pages to see if there are any known server issues.
Hardware Issues: Faulty hardware can also cause Error Code 90. Check your camera's power source, USB cable, and other hardware components to ensure they are working correctly.
Wyze Cam Version: Error Code 90 has been reported on various Wyze camera models, including Wyze Cam V1, Wyze Cam Pan V1, Wyze Video Doorbell, and Wyze Cam Outdoor.
In the next section, we will discuss how to power cycle your Wyze camera to resolve Error Code 90.
Troubleshooting Wyze Camera Error Code 90
If you're experiencing Wyze camera error code 90, don't panic. This error code indicates that your Wyze camera is offline and cannot be reached by the Wyze app. Here are some troubleshooting steps you can take to resolve the issue.
Power Cycling the Wyze Camera
The first step in troubleshooting error code 90 is to power cycle your Wyze camera. To do this, follow these steps:
- Unplug the camera from its power source.
- Wait for 5-10 seconds to allow the camera to discharge completely.
- Plug the camera back into the power source and wait for it to reinitialize.
Resetting the Wyze Camera
If power cycling the camera doesn't resolve the issue, the next step is to reset the camera. To reset the camera, follow these steps:
- Press and hold the setup button on the bottom of the camera for 10 seconds.
- Wait for the camera to reset and reinitialize.
Re-pairing the Wyze Camera
If resetting the camera doesn't work, try re-pairing the camera to your Wi-Fi network. To do this, follow these steps:
- Open the Wyze app and select the camera you want to re-pair.
- Tap on the settings icon and select "Device Info."
- Select "Reset Wi-Fi Settings" and follow the prompts to re-pair the camera to your Wi-Fi network.
Factory Resetting the Wyze Camera
If none of the above steps work, you may need to factory reset the camera. To do this, follow these steps:
- Press and hold the setup button on the bottom of the camera for 20 seconds.
- Wait for the camera to reset and reinitialize.
It's important to note that factory resetting the camera will erase all settings and data associated with the camera, so you'll need to set it up again from scratch.
If you're still experiencing error code 90 after trying these troubleshooting steps, there may be an issue with your hardware or internet connection. Check your router settings, Wi-Fi signal strength, and network connectivity to ensure everything is working properly. You may also want to check for any network drops, interference, or obstacles that may be affecting your camera's connection.
We hope this troubleshooting guide helps you resolve your Wyze camera error code 90. If you continue to experience issues, you may want to contact Wyze support for further assistance.
Ensuring Stable Internet Connection for Wyze Camera
To ensure that your Wyze camera is functioning properly, it is important to have a stable internet connection. In this section, we will discuss some steps you can take to ensure that your Wyze camera is connected to a stable internet connection.
Checking Internet Connection
The first step is to check your internet connection. You can do this by opening a web browser on your smartphone or computer and navigating to a website. If the website loads quickly and without interruption, your internet connection is stable. If there are issues with the website loading, you may need to contact your internet service provider (ISP) to troubleshoot the issue.
Checking Wi-Fi Signal Strength
Another factor that can impact the stability of your Wyze camera's internet connection is the strength of your Wi-Fi signal. You can check the Wi-Fi signal strength by navigating to the Wi-Fi settings on your smartphone or computer. If the signal strength is weak, you may need to move your router closer to your Wyze camera or remove any obstacles that may be blocking the signal.
Reconfiguring Wi-Fi Settings for Wyze Camera
If you are experiencing issues with your Wyze camera's internet connection, you may need to reconfigure the Wi-Fi settings for the camera. This can be done by navigating to the Wyze app on your smartphone and selecting the camera you wish to configure. From there, you can select the Wi-Fi mode and reconfigure the settings to ensure that the camera is connected to the correct network.
Checking ISP for Compatibility with Wyze Camera
It is also important to ensure that your ISP is compatible with your Wyze camera. Some ISPs may have firewalls or other settings that can interfere with the camera's ability to communicate with the internet. If you are experiencing issues with your Wyze camera's internet connectivity, you may need to contact your ISP to ensure that your network is compatible with the camera.
Checking Router Settings
Finally, you may need to check the settings on your router to ensure that your Wyze camera is connected to the correct network. This can be done by navigating to the settings menu on your router and checking the list of connected devices. If your Wyze camera is not listed, you may need to reset the camera or pair it with your internet router again.
By following these steps, you can ensure that your Wyze camera is connected to a stable internet connection, allowing you to access the live stream and video footage without interruption.
In this article, we have discussed how to power cycle Wyze camera error code 90. We have covered several methods to fix this error, including factory resetting the device, power cycling the camera, and checking the internet and Wi-Fi connectivity.
We recommend trying the power cycling method first, as it is the easiest and quickest solution. Simply unplug the camera from its power source, wait for 5-10 seconds, and plug it back in. This should reboot the camera and fix the error code 90.
If power cycling does not work, you can try factory resetting the device. This will erase all settings and data on the camera, so make sure to back up any important footage before proceeding. To factory reset, press the SETUP button on the bottom of the device for 10 seconds.
It is also important to check the internet and Wi-Fi connectivity of the camera. Make sure the camera LED is solid blue and the Wi-Fi signal is strong enough. You can check these in the Wyze app.
Overall, fixing Wyze camera error code 90 can be done quickly and easily with these methods. We hope this article has been helpful in resolving any issues you may have had with your Wyze camera.